Co to jest praca flexi?

Pracujflexi.pl » Call center/obsługa klienta » Customer Service Specialist (Foregin Languages Speaker)

Grafton

Customer Service Specialist (Foregin Languages Speaker)

Call center/obsługa klienta

Praca w: Grafton

dodano: 2011/12/12

praca w regionie: małopolskie

Adres: Kraków, ,

Długość zatrudnienia:

Intensywność zatrudnienia:
pełen etat

Miejsce zatrudnienia:
w siedzibie firmy

Forma zatrudnienia:
nieokreślona

DESCRIPTION
For our Client, international company, being well known leader within travel branch to meet its increasing demands, we are currently looking for candidate for the position of: Customer Service Specialist with Greek or Swedish or German or Russian or Spanish or Dutch.

Person hired on this position will be responsible for:
-Supporting customers on the phone and via email within travel branch
-Handling all customer complaints and feedback, follow up on the cases;
- Advising and solving various problems that may occur;
-Ensuring customer satisfaction
-Build and maintain good professional relations with customers

REQUIREMENTS
- University Graduate;
- Fluency in one of European languages (Greek, Swedish, German, Spanish, French, Italian, Portuguesee or Dutch)
- Good command of English;
- Experience in customer service;
- Experience in working in travel industry would be an asset;
- GDS knowledge will be an asset
- Client oriented personality;
- Very good communication skills;
- Stress resistance
BENEFITS
Our Client offers interesting job, in multinational environment, attractive working conditions, provides various technical trainings and possibilities to gain new experiences and improve skills